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About Us

We know NHS

About Us... TeraFirma is part of Dudley Group NHS Foundation Trust. We are a free-standing commercial organisation financially backed by the Trust. We provide all types of hosting and IT services to NHS and other organisations.

We know the NHS, we know healthcare. We understand your business and, in this fast-changing world, we know what you're up against. You're moving from fixed devices to mobile, using and protecting vast amounts of data to provide excellent healthcare and manage your services. It's a huge challenge and we're here to help.

We know business

We understand cost pressures. We've demonstrated our ability to improve productivity and service levels. Our clients will tell you, don't just take from us.

Maybe you're a new business coming into the health economy. Using our experience and expertise, we can help you grow by designing the right support for you. We look forward to working with you.

Meet the team

Mark Stanton

Director

Sarah Ellis

IT Operations Director

Steven Cliff

Business Development Director

About

Mark joined the Organisation after spending 7 years as an Executive Director at a private Healthcare Organisation, supplying Diagnostic services to the NHS. Mark has held a number of Senior IT positions in large organisations including Siemens, BUPA and General Motors. During his career Mark has been involved managing large scale Data Centre operations and end user Estates.

Following a significant investment in the twin Tier III Datacentres and Infrastructure, Mark is focused on developing the service offerings TeraFirma can offer it's Healthcare Clients.

Mark is CIO and a Board Member of Dudley Group Hospitals Foundation Trust, where he is focused on transforming the Trusts IT systems, including the Electronic Patient Record (EPR) project, enabling the Clinical staff across the Trust to have the right information during patient care, and leading the Trust to a paperless NHS at the point of care.

About

Profile under development

About

Profile under development

Lyndsey Parkes

IT Relationships Director

About

Lyndsey joined the NHS 7 years ago, bringing with her ten years' experience in the IT Services Industry gained from working for Virgin Media and Serco Solutions. She has considerable skill sets in developing Client partnerships and managing relationships with a client centric focus.

Lyndsey is responsible for our ITIL Service Management, ensuring our clients experience continual service improvement, whilst reaping the benefits of our leading edge services. Lyndsey's primary focus is to ensure that frontline support with day to day service assurance, meets our Clients' business as usual needs. Lyndsey was an integral part of planning the upgrade to our 2 Tier III Data Centres, ensuring that our Clients' future roadmaps were at the heart of our considerable investment.

Our Facilities

At the heart of Terafirma are our Twin Site Tier III Data Centres. One Data Centre located at the Facilities Management Centre (FMC) which forms the building block for the infrastructure – a highly resilient central hub. A mirror of this facility is also located at Russells Hall Hospital, connected with a 10GB link. The Data Centre at FMC is a Tier III solution, with contingency for loss of power to the building, loss of cooling and any power interruptions. It is in a secure location and is protected from fire, with further resiliency in the form of a back-up generator, capable of taking the ‘full Data Centre' load. Services within the primary site are also duplicated with 2 x core network switches interconnected, 2 x Storage Area Networks and multiple servers, with failover connections, providing high level redundancies.